Returns and Exchanges

We want you to be proud of your Poe & Company Product! 

  • Exchanges can be made for any item of equal value or a store credit can be issued within 14 days of receipt of your order.
  • Cancellations and Refunds can be made within 14 days of receipt of your order.
  • Returned products must be received in original condition. 
  • For all exchanges or refunds, please complete the form below: (Please be sure to include your Order Number found on your order confirmation email or your packing slip. Return your product by U.S. Post to P.O. Box 22, Lunenburg, MA 01462 within the allotted time frame and allow 7-10 days upon receipt of your shipment to process the return.)




Size Issue
Received the Wrong Item
Item Style or Color doesn't suit me
Defect or Quality Issue

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