EXCHANGES AND RETURNS

We want you to be proud of your Poe & Company Product!

• Exchanges can be made for any item of equal value or a store credit can be issued within 30 days of receipt of your order.
• Returns and refunds can be made within 30 days of receipt of your order.
• Cancellations can be made 24 hours before shipping of your purchase
• Returned products must be received in original condition.
• For all exchanges or refunds, please complete the form below (Please be sure to include your Order Number found on your order confirmation email or your packing slip)
  
• Return your product by U.S. Post to P.O. Box 836, Pepperell, MA 01463 within the allotted time frame 
• Questions? Contact us by Phone: 1-888-362-3113
• Return Labels can be delivered by email on request - Submit to customerservice@poeandcompanyltd.com or complete the form below