We want you to be proud of your Poe & Company Product!

  • Exchanges can be made for any item of equal value or a store credit can be issued within 30 days of receipt of your order.
  • Returns and refunds can be made within 30 days of receipt of your order.
  • Cancellations can be made 24 hours before shipping of your purchase
  • Returned products must be received in original condition.
  • For all exchanges or refunds, please complete the form below (Please be sure to include your Order Number found on your order confirmation email or your packing slip)
  • Return your product by U.S. Post to P.O. Box 836, Pepperell, MA 01463 within the allotted time frame 
  • Questions? Contact us by Phone: 1-888-362-3113
  • Return Labels can be delivered by email on request - Submit to or complete the form below